Four companies that I had to deal with in the past week all have one thing in common, customer service incompetence. With my cellphone not wanting to function correctly I had to deal with Straight Talk's joke of a customer service center, these mindless drones simply read off a script from the computer screen no matter if you inform them you already performed the task they are wanting you to do, turn the phone off turn it back on, take the Sim card out, replace it, did that work? No I already did this yesterday when I called.
Suddenlink has also failed me, called to have a appointment made for a land line to be installed, no problem, "I have you set for Thursday between 4 - 6pm." No one ever showed, called to find out my account had no appointments scheduled. Also had the problem of when I called through Hangout dialer since my cellphone was acting up the call was being placed somewhere in Texas. This cause the problem of Suddenlink's routing customer service to a area that didn't serve my own area. "Sorry I cannot help you let me transfer you..." over and over again.
Both the postal service and FedEx has grown incompetent. The postal service had kept me on hold for a total of 2.5 hours waiting to resolve a problem of where my package was instead of where it should have been. FedEx is the newest offender, had a package scheduled to be picked up today, they never showed. After calling five times and being hung up by the automated line I finally got through to a live person. He tried to claim they had no information on such a package scheduled. He magically found it then claimed it was scheduled for the 25th and not today the 24th. That's a lie since I had called previously and was guaranteed that someone would be at my house to pick up the package between 6 - 8pm.
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